Grace
Services
Online Therapy / Telehealth Therapy / Video Counseling
Areas of Focus
ADHD / Addictive Behaviors / Anger Management / Anxiety / Bereavement / Bipolar Disorder / Body Image Concerns / Career Management / Codependency / Coping Skills / Depression / Family Conflict / Grief & Loss / Hoarding / Life Transitions / Perinatal Mental Health / Relationship Concerns / Sexual Identity / Stress Management / Suicidal Ideation / Trauma & PTSD
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Modalities
Adults – Individuals / Adults – Couples / Family
Types of Therapy Treatment
Acceptance and Commitment Therapy (ACT) / Christian-based Counseling / Cognitive Behavioral Therapy (CBT) / Mindfulness-Based (MBCT) / Motivational Interviewing (MI) / Person-Centered Counseling / Solution-Focused / Systems Family Therapy / Trauma-Informed & Trauma-Focused
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Online Therapy / Telehealth Therapy / Video Counseling
Dr. Swann is excited to offer online therapy services throughout the state of North Carolina & internationally, using HIPAA compliant telemedicine software. She uses a secure & simple program that allows therapists to provide confidential video counseling sessions with clients all over NC.
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What is Online Therapy?
Through online therapy clients can work through various mental health challenges and to get support for many other concerns to identify solutions that can improve your life and well-being. Dr. Swann utilizes a safe & secure client portal that allows multi-participants in a session (as in the case with couples and family sessions) who may not be in same location. Online therapy works great for individuals who are very familiar with utilizing technology. You also have the flexibility to use online therapy during personal or family illness.
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What are the benefits and limitations of Online Therapy?
Online Therapy allows clients to schedule at their convenience, even if you’re traveling within North Carolina. You will have access to an experienced counselor even if you don’t have transportation. You don’t have to deal with traffic or sit in a waiting room with other people. It is as confidential as seeing a therapist in-person or in-office.
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To receive counseling services, you must be residing in the state of North Carolina. Dr. Swann cannot provide therapy for individuals and families living out-of-state. You must be in a private, distraction-free environment during sessions (private room, where others are not intruding on your conversation).
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How do I know if Online Therapy is right for me?
If you’re uncomfortable with using technology or the idea of online therapy, you can request a free 10-minute consultation session. You can also evaluate after our initial session whether online therapy is right for you. Most people find online therapy to be quite easy and convenient after their first session as it helps to overcome initial discomfort or any worry about using technology.
Payment and Insurance Info
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Happily Ever Grace is in network with the following insurances through Headway:
Aetna
Cigna
UnitedHealthcare
Blue Cross Blue Shield NC
Please contact your insurance carrier to determine specifics regarding your insurance plan and to verify your benefits. Please note if your insurance plan requires a co-pay, the co-pay is due at time of service.
Please also note I use Headway to manage my billing and admin work so I can place all of my focus on our work together. Headway manages everything related to payments and insurance to make things as easy as possible for you.
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Letters
Happily Ever Grace, PLLC does not provide disability letters, companion pet letters, letters regarding your ability to work, or any letters that would inform providers of your mental health history. You must discuss these needs with your medical or primary care provider. If a treatment summary or short-term disability paperwork is required attesting to the client’s needs, Dr. Swann will provide it for a fee of $30 per one-page and $25 for each additional page. This paperwork will only be provided to clients who have been seen for 4 sessions or longer. Please email any request to: info@happilyevergrace.com
Self-Pay Rate & Out of Network Clients
The self-pay rate for a 50-minute individual therapy session is $125. If you are out-of-network, you have the option to submit a Superbill to your insurance company to determine if they will reimburse you for treatment. If you would like a Superbill, they can be automatically emailed to you once a month. Happily Ever Grace cannot guarantee reimbursement from your insurance company.
Cancellations
There is a 24-hour cancellation policy. If you need to cancel or reschedule your appointment,
please let Dr. Swann know at least 24 hours before your scheduled appointment. If you are a no-show to your appointment, you will be charged a $75 fee. Please know that these charges are not covered by insurance and are billed directly to you.
POLICIES
